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Your Comfort, Our Priority — Trusted AC Services in Sharjah

Terms and Conditions

AC Services Sharjah > Terms and Conditions

Last Updated: July 2025

Welcome to AC Services Sharjah. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website or hiring our services, you confirm that you have read, understood, and agreed to the terms stated below. These terms apply to all users, whether visiting for information or requesting air conditioning services within Sharjah or the surrounding UAE areas.

 

About Our Services

AC Services Sharjah provides professional air conditioning solutions, including AC installation, repair, maintenance, duct cleaning, gas refilling, compressor repair, and annual service contracts. Our services cater to residential and commercial customers. While we strive to deliver high-quality workmanship, all services are subject to availability, technician schedules, and situational factors such as weather or emergency bookings.

 

Service Booking and Scheduling

Clients can request our AC services through the official website, WhatsApp chat, or direct phone call. We make every effort to confirm appointments promptly. However, AC Services Sharjah reserves the right to reschedule or cancel any confirmed booking in case of unavoidable circumstances such as a sudden increase in demand, emergency technical issues, or public holidays. You will be notified in advance via your registered contact number or email.

To ensure smooth operations, customers are advised to be present at the premises at the scheduled time. Missed appointments may incur additional fees depending on the distance or technician availability.

 

Payment Terms and Charges

We accept payments through various modes including cash, bank transfer, and UAE-accepted digital payment options. Payment is due immediately after completion of the service unless otherwise agreed in writing. In cases where advanced equipment or parts are required, an upfront deposit may be requested.

Please note that prices quoted on the website or shared via phone/WhatsApp are estimated. The final price may vary based on the actual condition of the AC unit, additional labor, or required materials. We ensure full transparency and inform clients in advance before initiating any cost-related change.

 

Service Warranty and Limitations

AC Services Sharjah offers limited warranty on select services and replacement parts. The duration and conditions of the warranty will be clearly explained before starting the job. Warranty claims are only valid if the AC unit has been used as recommended and has not been tampered with by third parties.

Damages caused by electrical faults, water exposure, unauthorized repairs, or misuse are not covered under warranty. Regular servicing is essential for maintaining warranty validity.

 

Cancellations, Refunds, and Rescheduling

If you need to cancel or reschedule your booking, please notify us at least 24 hours in advance to avoid any cancellation charges. Last-minute cancellations, especially after technician dispatch, may lead to a call-out fee depending on the nature and timing of the request.

Refunds are processed on a case-by-case basis and only for valid reasons such as service failure, part replacement issues, or double billing. Refund requests must be submitted within 3 working days of service completion. Approved refunds will be processed within 7–10 business days via the same payment method.

 

Acceptable Use Policy

Users of our website agree not to engage in any behavior that may damage, disable, or compromise the performance of the website or its content. You are prohibited from:

  • Using this website for unlawful activities.
  • Attempting to hack, overload, or breach website security.
  • Misusing service request forms, spamming contact information, or impersonating our company online.

We reserve the right to restrict access or report abuse to local cyber authorities if such actions occur.

 

Content Ownership and Intellectual Property

All content on AC Services Sharjah’s website, including service descriptions, photos, logo, branding, blog articles, design elements, and custom graphics, is the intellectual property of our company unless otherwise noted. You are not allowed to copy, modify, distribute, or use this content for commercial or non-commercial purposes without written permission.

Any unauthorized use of our intellectual property may result in legal action and permanent banning from our website and services.

 

Limitation of Liability

While we maintain high service standards and aim to meet customer expectations, AC Services Sharjah is not liable for any indirect, incidental, or consequential loss arising from service delays, technical failures, or client miscommunication. In any case, our maximum liability is limited to the amount paid by the customer for that particular service.

We are also not responsible for damages resulting from pre-existing electrical faults, customer-supplied equipment failures, or third-party interference.

 

Updates and Revisions

These Terms and Conditions may be revised or updated without prior notice. We recommend users regularly review this page to stay informed about any changes. Continued use of our services after an update will be considered as agreement to the revised terms.

 

Governing Law

AC Services Sharjah is a UAE-registered service provider. All transactions and disputes related to this website or services offered will be governed by the laws of the United Arab Emirates. In the event of a dispute, the matter shall be resolved through the legal jurisdiction of Sharjah courts.

 

Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or our services in general, feel free to contact us through the details below:

AC Services Sharjah
Phone: +971 56 908 3074
Email: info@acservicesharjah.com
Location: Sharjah, United Arab Emirates